Driving Efficiency

In 2023, North Yorkshire Council was formed as a unitary council. The new council replaced the County Council and 8 former districts.

As part of delivering efficiency and consistency, officers began the process of reviewing and revising how parking enforcement was conducted across the new area.

Consistency and Contemporary Needs

Existing job descriptions and staffing allocations within the respective districts, that had been largely unchanged for many years, were inconsistent and insufficient for the contemporary need to enforce over a wider time window and every day of the week. Furthermore, the new service included a re-specification of some of the current roles, resulting in a shift of responsibilities between staff and consequent adjustment in working patterns times and locations.

Opportunities

The revision was also an opportunity to:

• align supervisors more closely to teams,
• provide a balanced spread of weekend and weekday working for staff
• deliver a regular work pattern that adequately covered the early, late and evening shift periods required over a seven-day week

Delivery

Galle Saliman undertook a number of online workshops with officers to establish the requirements and constraints inherent within the current arrangement, and specific conditions relating to particular roles or duties. Thereafter, we worked to develop approaches to staffing so that the constraints and desirable elements of a new staffing arrangement could be achieved.

The on-going work involved collaborative working with officers to refine rosters as further specifics and needs of solutions were identified and the unions and staff were engaged to comment on initial proposals.

The final roster solution was agreed and implemented in early summer of 2024.

Client: North Yorkshire Council

Date: 2024

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